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Customer Service

A refreshing commitment to customer service

"Walt, the technician, does an EXCELLENT job. He has helped me numerous times diagnosing the issues I've had ... he has been an excellent help to me, and I will continue to order my parts from BDS because of him." - R Taylor, apartment manager


At BDS Laundry Systems, we are dedicated to providing an exceptional level of support to each and every customer, every day. Your complete satisfaction is our goal. If you have questions or comments, please contact us.

Re-Value Laundry Card
Re-Value Laundry Card

Adding funds to your BDS Laundry Card is quick and hassle-free. Simply select your laundry facility location, login to the online payment system, and load funds using Visa, MasterCard or Discover.
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LaundryEye Monitoring
LaundryEye Monitoring

No more guessing if your cycle has completed. Get instant notifications via E-Mail or SMS Text Message to your mobile phone.
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Request a Refund
Request a Refund

To request a refund, click the link below and use our convenient online form.
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Request Service
Request Service

Speak with one of our helpful customer service representatives or send us your service request with one of our easy-to-use customer service request forms.
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Our team of experienced commercial laundry professionals is ready to assist you. Email or call us at 1-800-688-0020.