Apartment Service Requests

BDS Laundry Customer Service

If you are attempting to report a fire, gas leak or any other life-threatening emergency, DO NOT complete this form.  DIAL 911 IMMEDIATELY.

The following information must be provided in order for your service request to be processed.  When you are finished, please select the 'Submit' button (below the form) so that we may assist you promptly.  You may also call us at 1-877-841-7700.

*indicates a required field

*First Name:
*Last Name:
Facility/Business Name:
*Address:
*City, State, Zip Code:
*Apartment Number:
*E-Mail Address:
*Type of equipment in need of service:		Select one of these required options Washer Dryer Add Value Station (VTM)
For fast and efficient service, please provide as much of the following information as possible.
*Description of Problem Please include a description of the equipment that is out of order and the problem(s) you are having.
*
Location of Equipment
*Building Name/Number:
*Floor:
Machine Number or location in laundry room (example, 'washer next to sink'):
Other Location Information:

 

 

To request a refund, click here.