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Multi-Housing Service Request

Request Service for Apartment Buildings, Condos, College & University Residence Halls, Guest Laundry at Hotels, and Other Common Area Laundry Room Facilities.

If you are attempting to report a fire, gas leak or any other life-threatening emergency, DO NOT complete this form. DIAL 911 IMMEDIATELY.

If you experience a problem with a washer, dryer or payment system, use this form to notify our Service Team. If you would like to speak with a BDS Customer Service Representative, please call 1-877-841-7700 during regular business hours (M-F 8:00 a.m. to 4:30 p.m. CST). Have questions about your BDS Laundry Card or using the BDS Laundry Start App? Please visit our Frequently Asked Questions page for answers.

  • 1. Machine & Location Information

  • 2. Customer Information

Our team of experienced commercial laundry professionals is ready to assist you. Email or call us at 1-800-688-0020.