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BDS Laundry / Customer Service / Request Service Online

Request Service Online

Experiencing a problem with a machine? Notify our Service Team now. A factory trained BDS Technician will respond quickly to get your machine up and running ASAP.

Call 1-877-841-7700 to speak with a BDS Customer Service Representative during regular business hours (M-F 8:00 a.m. to 4:30 p.m. CST), or select your location type below and complete the Online Service Request form. If you have questions about using your BDS Laundry Card or the BDS Laundry Start App, please visit our Frequently Asked Questions page.

Choose Your Location Type
Multi-Housing Laundry Room

Apartment Buildings, Condos, College & University Residence Halls, Guest Laundry at Hotels, and Other Common Area Laundry Room Facilities.

Request Service for Multi-Housing
Laundromat

Vended Laundries and Coin Laundries.

Request Service for Laundromat
On-Premise Laundry (OPL)

Hotels, Motels, Assisted Living, Nursing Homes, Healthcare Facilities, Fire Stations, Gyms, Athletic Facilities, Car Wash, Salons, Spas, Correctional Facilities, Farms, Manufacturing Plants, Restaurants, Food Service, and Other OPL Facilities.

Request Service for OPL
Have questions about your BDS Laundry Card or using the BDS Laundry Start App?

Visit our Frequently Asked Questions page for answers.

View FAQs