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Request Service Online

Experiencing a problem with a machine? Notify our Service Team now. A factory trained BDS Technician will respond quickly to get your machine up and running ASAP.

Call 1-877-841-7700 to speak with a BDS Customer Service Representative during regular business hours (M-F 8:00 a.m. to 4:30 p.m. CST), or select your location type below and complete the Online Service Request form. If you have questions about using your BDS Laundry Card or the BDS Laundry Start App, please visit our Frequently Asked Questions page.

Have questions about your BDS Laundry Card or using the BDS Laundry Start App?

Visit our Frequently Asked Questions page for answers.

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